Choosing the right mattress is a big decision, and comfort is personal — what feels perfect in a five-minute showroom test can feel different after a full night's sleep at home. This page explains how comfort trials work across our range, so you know exactly what's included before you buy.
Bedworld Products: 30 Night Comfort Guarantee
Every mattress purchased in-store at Bedworld, together with an approved Protect-A-Bed mattress protector bought at the same time, is covered by our 30 Night Comfort Guarantee. This gives your body a full 30 nights to adjust to your new mattress — the amount of time our experience shows most customers need to know if a mattress is right for them.
If you're still not happy after 30 nights, get in touch with your store of purchase and we'll help arrange an exchange, in line with the full guarantee terms.
- Applies to standard mattresses purchased exclusive in-store at Bedworld with paperwork.
- Requires an approved mattress protector purchased at the same time, shown on the same invoice.
- Does not apply to custom orders, special-size mattresses, online any mattress orders or Floor Stock Clearance models.
See the full 30 Night Comfort Guarantee terms and conditions for eligibility, exchange fees, and how to make a claim.
Online Exclusive Products (Third-Party Suppliers' Items)
Products in our Online Exclusive range are supplied by third-party partners and are not covered by the 30 Night Comfort Guarantee. These items are sold online only and are eligible for a replacement where majorly faulty or defective, but not for change of mind or comfort-related returns — see our Return Policy for full details.
Adjusting to a New Mattress
It's completely normal for it to take time to adjust to a new mattress — most people notice a difference within the first 30 nights, though it can take up to 60 nights for your body to fully settle in. A few things that can help during this period:
- Use your mattress every night, rather than only occasionally, so your body can properly adjust.
- Make sure your mattress is on a suitable, supportive bed frame or base.
- Give it time — comfort layers settle gradually, and this is a normal part of breaking in a new mattress, not a fault.
Not Sure Which Trial Applies to You?
Trial length and eligibility can vary depending on the brand and range you've purchased. If you're unsure whether your mattress is covered by our 30 Night Comfort Guarantee, check your product page or contact our Osborne Park team and we'll confirm your options.
Call us on (08) 9242 4333 or contact us here.
Related Pages
30 Night Comfort Guarantee | Return Policy | 10-Year Warranty